Refund & Returns Policy

Last updated: September 14, 2026

30-day return window

You may request a return within 30 days of delivery. Contact info@premiumxmotors.com or (470) 974-0720 before sending any item. Unauthorized returns may be refused.

Return conditions

Items must be unused, uninstalled, unmodified, in resalable condition, and returned with original packaging, accessories, documentation, and proof of purchase. Installed, fueled, damaged, altered, customized, special-order, electrical, or clearance items are not returnable unless defective or incorrect when received. Your statutory rights are not limited.

Inspection and refunds

We will notify you after inspection. Approved refunds are issued to the original payment method within 3 business days. Your bank or card provider may require additional time to post the credit.

Shipping costs and damage

Customers are responsible for return shipping unless we sent the wrong item or the item arrived damaged or defective. Original shipping charges are not refundable unless the return resulted from our error. Report visible freight damage promptly and retain packaging and photos.

Start a return

Email info@premiumxmotors.com with your order number, item, reason for return, and photos when relevant. Returns should only be shipped to the address provided with your authorization.